Support
Talk to a person.
We read every message. Most get an answer within a day.
Email founder@pokrclub.com. Tell us what you were trying to do and what happened. A screenshot helps.
Common questions
I can’t sign in. Pokr Club signs you in with a code sent to your email. Check spam, and make sure you typed the address you signed up with. Codes expire after a few minutes, so ask for a new one if it’s been a while.
I can’t find a game. Ask the host for the 4-character code and enter it at pokr.club/join, or open the link they sent.
Something about money looks wrong. Pokr Club tracks who paid and who’s owed; it never holds, moves or processes money. Talk to your host first, then write to us if the record itself looks wrong.
Report a problem or a player
In the app, use Report on the post, photo or profile. Reports go to us and we look at each one. For anything urgent, email us.
Your data and your account
Download everything we hold about you in the app under Account, then Data. To delete your account, see Delete your account. How we handle your information is in the Privacy Policy.